Why are you bothered if it is hardware or a software related issue with you’re HP laptop? All you have to do is take them and leave them at the HP Service Center in Anushakti Nagar to get it fixed quickly without any hassles. The technicians here are completely aware of all the problems and would be able to assist you quickly without causing any delay to they’re customers.
Take it to the nearest HP Service Center in Mumbai which is now accessible next to you’re neighborhood and these people at the stores can assist you to answer all you’re system related queries quickly and efficiently. Figure out the location of the stores and drop you’re laptops they’re to get them fixed quickly for all the queries you have on mind without taking too much of a load on you by dropping the laptop at the service center in Sion and overall Mumbai